info@newgrangehome.co.uk

01992 642449

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Newgrange Testimonials

Many of our residents and families are kind enough to write to us to thank us for the care we have provided. Here is a selection of recent letters we have received:


“Newgrange is an immaculate site with staff who obviously love their jobs and are dedicated to their residents. Staff, residents and visitors alike are always smiling and laughing which is what really makes this place a home. They have an outstanding activities team who are passionate about encouraging stimulation in their residents. 100% recommended. - AJ


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“The highly attentive care that Peggy received from your staff has truly been second to none, we honestly could not have wished for more. My mum has had nothing but praise for you all and was so grateful for the way you helped Peggy settle in and become comfortable in her new environment. Your team were always so friendly, welcoming and  listened to all of my mum’s worries or concerns and any wishes she had for Peggy which were followed to a tee. I just wanted to say thank you for making New Grange the right option for Peggy and for all the kindness and compassion shown to my mum throughout not only Peggy’s stay but also at the time that she passed away when my mum so appreciated the support she received from Karen that day when the family members could not be by her side immediately to  hold her hand, give her a comforting hug and remind her of funny and happy memories they shared– Karen filled that gap on our behalf, for which we are all so very very grateful.

If Peggy was able to, I am sure she would want to thank you herself for the first class care and treatment she received from all of your staff who became her friends. But I want to say, just as importantly, a big thank you  to your team for taking such good care of my mum also along the way.” Kindest regards - Carly


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“Dear Sheelagh, Lynne, Aaron and all the girls. What can I say? The care and passion showed to P whilst she was at Newgrange was wonderful. I was frequently moved to tears by the way you all handled her during the regular turning process. The fact that she lived so long was, I think, largely due to the excellent care she was receiving. I have nothing but admiration for all that you did for her. With grateful thanks.” J


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"My mum had such amazing care whilst she was with you for which I will forever be grateful." V


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"You made Mum's years at Newgrange very happy and we can't thank you enough for that." SJ


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"I visit this care home on a monthly basis and every time it makes my day. My job is to entertain but it is so easy here as the atmosphere is always so lovely. The carers are attentive, well presented and are always with the residents getting involved in entertainment and also encouraging everyone to get involved who wants to. It is a genuine atmosphere and I would entertain here every day if I could." AP


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"Your provision of care and love for Mum was way beyond my expectation. I am walking in your shoes as they say and the help that you and your team gave me was nothing less than first class each difficult step of the way." GS


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"Thank you for all you continue to do for my mother. You are unfailingly cheerful, kind and respectful, preserving Mum's dignity and keeping her comfortable." T


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"Mum's years at Newgrange care home were a great comfort to us knowing she was so well looked after. She was very happy and felt safe in your care." P, M, B & C


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"Thanks to everyone for the friendship, kindness and support given to me these last few months." WW


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"The care that you gave to Mum was exceptional, more than we could have hoped for. Thank you also for the support and kindness you showed to us." J & S


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