Accolades
Many of our residents and their families are kind enough to write to us to thank us for the care we have provided. Here is a selection of extracts from recent letters we have received. The original letters are available for inspection when visiting Newgrange.
"Words cannot express our gratitude for all you did for Mum, but hopefully this card will go someway to convey our thanks."Doreen, Peter, Dawn & family
"Thank you to all the carers and staff for all you continue to do for my mother. You are unfailingly cheerful, kind and respectful, preserving Mum's dignity and keeping her comfortable. Thank you all so much."
Tessa
"We were overwhelmed by the kindness and affectionate care that was given to our Mum. Nothing was ever too much trouble. All the staff always went the extra mile to make sure she was comfortable and happy.
Your staff were just wonderful, we could not have asked for anything more. We cannot praise your staff enough and we know that Mum really appreciated all that was done for her.
We would always recommend Newgrange to anyone seeking the best residential care."Barbara & Carol
"We would like to thank you for the wonderful way in which you cared for my mother. She thoroughly enjoyed the time with you and thought very highly of you all. It's difficult to please everyone all of the time but you succeeded where Mum was concerned."
Ray & Pat
"To all the staff, who seem more like friends, we would like to thank you for all your kind care and attention you showed our Mother. You dealt with her with extreme patience and kindness."
R & V
"I am writing to thank you all for looking after Mum so well throughout her stay with you. Nobody could have had better care and we left her in your very capable hands without a single doubt ever crossing our minds.
I will remember with a smile all the wonderful lunches and parties you organised. Keep up the good work."
S Bryant
"We want to include every last one of you in our enormous thank you for all the care and attention, love, happiness and affection that you gave to our mother during the seventeen months she spent with you.
She couldn't have been in a nicer place. She loved every minute spent with you all. If only all elderly ladies were as lucky as she was.
You are all very special people and we wish you health and happiness."
M Boorman, J Norton
"I would like to say a big thank you for caring for Mum so well over the last few months of her very long life. It is good to know that there are still people around who are prepared to help the elderly at a stage when they cannot help themselves."
C Sutterby
"Thank you so much for all the help and kindness you have shown to Mum over the last fourteen months. Also for your kindness and friendship towards us as a family."
B Joyce